Sunny Knoll earns honor
ROCKWELL CITY – Sunny Knoll Care Centre has been recognized as a 2014 recipient of the Bronze-Commitment to Quality Award for its dedication to improving the lives of residents through quality care. The award is the first of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living. The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.
“I applaud Sunny Knoll Care Centre for its commitment to delivering quality care,” said Mark Parkinson, president and CEO of AHCA/NCAL. “This award represents the dedication that each Bronze recipient has given to improve quality in the long term and post-acute care profession.”
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program. The program has three levels: Bronze, Silver and Gold. Centers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. “This award demonstrates that Sunny Knoll Care Centre is committed to striving for quality improvement,” said Ed McMahon, Ph.D., chair of the AHCA/NCAL National Quality Award Board of Overseers. “Sunny Knoll Care Centre has laid a strong foundation for continuing on to the Silver and Gold levels.”
The award will be presented to Sunny Knoll during AHCA/NCAL’s 65th annual convention Oct. 5-8 in Washington, D.C.