McCrady recognized for service
Chris McCrady, an American Family Insurance agent in Fort Dodge, has been recognized for providing outstanding customer experience under the American Star Excellence in Customer Experience Certification. McCrady joins American Family agents who have demonstrated the highest level of commitment to outstanding customer service.
McCrady has been an agent for American Family since July 2003. His office is at 919 Central Ave.
The service excellence distinction was determined through an evaluation process conducted under guidelines established through the American Star Excellence in Customer Experience certification. Only agencies that perform in the top 20 percent of all insurance agencies nationwide, based on customer satisfaction surveys, are eligible to become American Star Excellence in Customer Experience certified.